Q&A

Where are your packaging and print produced?

Most of the custom packaging and print are produced in our own factory in China. For some special products, we will also outsource with our vetted network of suppliers to meet your requirements.

What is your minimum order quantity (MOQ)?

It depends! Usually, for most of the bags, the MOQ is 5000 units. For custom boxes, the MOQ is 500 units. We can also accept smaller quantities, but the unit price will be higher.

Do you provide samples before bulk order?

Definitely! We offer a variety of sample types. We’ve got everything you need to check your artwork for printing or determine the size of your packaging.

How long does production take?

Most orders are processed within 7-15 days, and larger orders are delivered in 15-20 days. You can also place rush orders if you need something urgent.

How long does shipping take?

Depending on the method of transportation, air freight can take 5-7 days, and ocean freight can take 15-35 days. Your shipment can be split between air and ocean if you need some packaging expedited sooner!

Do you provide design services?

Yes, we provide dieline design, artwork design, and structural design services. Dieline design is free of charge, but the artwork and structural design will come at a specific cost. Learn more about our design service now

I still can't solve the problem, what can I do?

Learn more about our design service now!